Refund policy
4 articles for Returns and Exchanges
Can I return an order that I received that I am not satisfied with?
Yes. If you are not completely satisfied with your purchase, you may request a return within 60 days of the date of purchase from Thorne. All approved returns are subject to a 25% restocking fee.
What is Thorne’s 60-Day Satisfaction Guarantee?
If you’re not satisfied for any reason with a Thorne product you purchased from one of our authorized resellers, simply return it to the place of purchase for your money back, a store credit, or a replacement product. If for any reason you are not satisfied
Can I return or exchange a Thorne product that is past its expiration date?
In general, Thorne does not refund or exchange product that is past its expiration date; however, if you have a professional wholesale account with us, please contact Thorne's Customer Service Department for further information.
Can I return a product that I purchased and shipped internationally?
Thorne currently does not accept returns on internationally shipped products. All international product sales are final.